• Broad-based organization engagements
- Total solutions consultation in a strategic partnership with the client
- Priority-based budgeting to create innovative programs and get more value from limited resources
- Building and sustaining a results-based organization
• Establishing strategic direction and planning
- Aligning the organization with focus and a clear set of priorities
- Coaching strategic thinking with executives and top management
• Establishing a financial model that works over time
- Design of a sustainable financial model
- Roll and mix of earned income, contributions, 3rd party pay, etc.
- Roll and plan for internal development function meeting financial needs
• Budgets that support achievement of outcomes
- Alignment of spending plans with organization success outcomes
• Product and program design and/or redesign that deliver results
- What are the products and programs that are needed to achieve success with the client/customer?
- Facilitating joint ventures of government, non-profits and private enterprises to solve public purpose challenges
- What needs to be added, modified and discontinued?
• Scaling up for broader impact
- Helping what is working to reach and impact more clients/customers
• Innovative Ideas
- Creating an environment and process that generates innovative and breakthrough ideas to achieve outstanding results (Design Labs)
• Growing individual leaders and high performance teams
- Identification, assessment, training and coaching
• Outstanding customer service
- The model and training on how to make customer service reach new levels of excellence
• Organization effectiveness and design
- Performance measurement
- Business process redesign – Six Sigma, Lean Management and Kaizen
- Change management
- Stakeholder input and forums
- Program Evaluation
- Board growth, development and performance
- Mediation and conflict resolution
- Key meeting/event design and implementation
