|
|
 |
 |
|
|
EVENTS
Learn more about PSG's speech, seminar and workshop offerings.
Past Events
Materials & recordings from past events
|
What |
Where |
When |
| The Dos and Don'ts of Performance Management Webinar -Performance management systems are becoming ubiquitous throughout the public sector. Yet, many managers and executives report deep dissatisfaction with how their systems work. Learn from the successes and failures of public-sector performance management pioneers. PSG’s Babak Armajani shares seven keys for succeeding with your performance management system. |
Podcast
Slides |
Sept. 3rd, 2008 |
Becoming a Data Detective – Cracking the Case of Better Decision-making and Culture Change Webinar
Decision-making and culture change decisions made in the public sector are often driven by past practices, politics, money, and organizational culture. Strategic use of data has the potential not only to improve decision making, but to be a powerful tool for invoking organizational curiosity and changing the organizational culture. This Internet-based course, hosted by PSG’s Laurie Ohmann and Municast's Chris Swanson, will explore how both performance and diagnostic data can yield these outcomes, as well as better value for citizens. |
Podcast
Slides |
Oct. 1st, 2008 |
PSG Conversations: Beyond Citizen Input- Co-Producing Government. What’s the next step after citizen input and citizen engagement? In this audiocast, Beverly will host a discussion with Tacoma (WA) City Manager Eric Anderson about his efforts to engage citizens in co-producing government services. |
Podcast |
Oct. 24th, 2008 |
Transcending the Cost of Mistrust Webinar
We’ve come to accept high levels of mistrust between government agencies and those they regulate, between elected leaders and agency administrators, and between governments and their citizens. A myriad of laws and policies have been created at all levels of government to calcify this mistrust and the cost of this mistrust is considerable. In this Internet-based course, hosted by PSG’s Beverley Stein, learn how to cut
the costs of mistrust by winning compliance and how to create relationships based on agreed upon results to cut red tape while maintaining accountability. |
Slides |
Nov. 5th, 2008 |
Creating Radical Change in Internal Services: The Iowa Experience Webinar
Is it possible for government to deliver customer-focused internal services in a competitive marketplace? The answer is “yes!” In this Internet-based course, PSG’s Lorraine Chang and Iowa Department of Administrative Services Director Mollie Anderson will discuss the principles behind this innovative approach to delivering internal services and how a traditional, monopolistic agency providing services inside state government was transformed into a set of lean, customer-focused enterprises, accountable for achieving financial results in a competitive business environment. |
Slides
Podcast |
Dec. 11th, 2008 |
|
 |
© 2010 The Public Strategies Group |
|
|
