 Steve Struthers is a Network Member of The Public Strategies Group — a consulting firm that specializes in transforming public bureaucracies into organizations that delight their customers with outstanding service at a reasonable price.
Steve's work at PSG has focused on redesigning government delivery systems to be better positioned to succeed in the Information Age. Specifically, he has assisted PSG's clients through strategic planning, delivery system redesign, performance management, and organization development, including group facilitation, teambuilding, and executive coaching.
In the past few years, Steve has led several PSG client engagements, including:
• The redesign of budget and performance management system in the City of Spokane, Washington
• The redesign of the statewide budgeting process for the Michigan Legislature
• The multi-year, organization-wide transformation of the Defense Reutilization and Marketing Service (a division of the Defense Logistics Agency)
• Strategic planning and performance management system redesign for the US Department of Justice's Community Oriented Policing Service (COPS)
He has also assisted in performance improvement and redesign projects for clients as diverse as the cities of Columbus, OH; Richmond, VA; Oakland, CA; Fort Worth, TX; Minneapolis, MN; and Eau Claire, WI; Snohomish County, WA; the State of Illinois' Department of Children and Family Services; the State of New York's Office of Medicaid Management; and the US Nuclear Regulatory Commission.
Prior to coming to PSG, Steve worked as a senior researcher for the Advisory Board Company in Washington, DC where he conducted best-practices research on marketing, product development, and resource planning issues for the financial services industry.
As an undergraduate at Stanford University, Steve received a bachelor's degree (with honors) in political science, concentrating on American political institutions and policies. Simultaneously, he earned a master's degree in organizational behavior through the university's Sociology department. Steve also attended the masters degree program in public management at the University of Minnesota's Hubert H. Humphrey Institute of Public Affairs. In his studies, he focused on how the introduction of choice and competition can affect the delivery of public services.
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